Their 2009 survey measured the customer satisfaction of eight factors. These were the home quality, suite and building readiness, sales staff, service and warranty staff, building and shared features, price and value, physical design and design centre. The study surveyed 745 condo owners in the GTA who registered a newly built condo in the previous year. For each developer, I will reference a condo that they’ve recently built or a new project to help you with your search.

1st Place: Tridel.
This is the fourth year in a row that Tridel has won this well respected title. Our personal experience from our clients is that it is well deserved having earned a great reputation for the quality of their product and service. A couple recent projects they’ve finished are Verve around Jarvis 7 Wellesley, The Element at 20 Blue Jays Way or The Icon at Wellington and John St. Some of their newer projects include One Old Mill, Reve and 300 Front.

2nd Place: Daniels.
Many are already aware of Daniels quality and it’s shown in the popularity of some of their recent buildings. Most notably their Festival Tower project was among the most popular we’ve seen as buyers devoured their inventory… now the anticipation for it’s sister tower Cinema Tower has begun!

3rd Place: MintoUrban Communities.
Minto stands out with either it’s great values or luxury projects. Their project at 775 King St W represented a good quality downtown location at attractive prices. Value investors should watch for other new launches from Minto in the downtown area if they’re looking for an investment with good cashflow. If you’re looking for more of a luxury building, it’s Yorkville project The St Thomas should be considered. One of their recently completed projects is Quantum Towers which is located near desirable Yonge and Eglinton.